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商务英语电话留言口语

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商务英语电话留言口语

  下面是CN人才网小编准备的商务英语电话留言口语,希望大家喜欢。

商务英语电话留言口语

  电话留言telephone messages

  1.商务建议

  商务电话往来中,如果来电中要找的人不在,接电话的人应主动要求为对方留言,说一句would you like to leave a message?留言中着重记下对方的名字、电话号码、公司部门等信息,有必要的话,也要记录留言的主要内容,并确认时间地点,然后清楚地记录到电话便笺中,以备回话。尽管在西方文化中不可以随便问人姓名,但在电话留言时询问是允许的。

  2.商务英语情景对话

  a:good afternoon, cnc company. can i help you?

  下午好,这里是cnc公司,我能帮您吗?

  b:yes, i would like to speak to lucy bai in human resources please.

  请接人力资源部的露西·白。human resources 人力资源部

  a:just a moment, i'll check to see if she is at her desk.who's speaking please?

  稍等,我去看看她是否在办公室。请问您是哪位?

  b:mark gorden from abc comany electronics in hong kong.i am calling in regard to our meeting next monday.

  我是香港abc公司的马克·戈登。我想问一下有关下周二我们见面的事。inregard to 关于

  a:thank you, mr. gorden. can you please hold on for a moment? i will put you through.

  谢谢你,戈登先生。请您先等一会儿好吗,我帮您接过去。

  b:no problem.

  没问题。

  a:i'm sorry. ms. bai is not in her office right now.would you like to leave a message, mr gorden?

  对不起,白女士不在办公室。您要留言吗,戈登先生。leavea message 留言

  b:yes. could you tell ms. bai that i have changed my plans? if it is convenient, i will be able to see her next wednesday morning at around 9 in the moming.

  好的。请转告白女士我的日程有了变化。如果她方便的话,我下周三早上九点左右可以与她见面。

  a:so you'd like to see ivis bai next wednesday moming at 9. is that right?

  您想在下周三早上九点左右见白女士,对吗?

  b:yes. could you ask her to ring me to confirm the time when she's back?

  对。她回来后请叫她打电话给我确认一下时间,好吗?

  a:certainly. could i have your name again, please?

  好的.,谓再告诉我您贵姓?

  b:yes, it's mark gorden, number 53436677.

  好的,我叫马克·戈登,电话号码是53436677。

  a:may i have the spelling, please.

  请拼出名字,好吗?

  b:m-a-r-k g-o-r-d-e-n.

  m-a-r-k g-o-r-d-e-n,

  a:right. i will make sure ms. bai receives your message and gets in touch with you as she comes back.

  我会把您的口信告诉白小姐,让她回来后尽快与您联系。get in touch with 联系

  b:thank you for your help. good-bye.

  谢谢您帮忙,再见!

  3.商务英语核心句型

  can/may/shall itake a message?

  我能为您传个口信吗?

  do you have any message that i can pass to her?

  我能为您传个口信给她吗?

  could you give me your address and phone number, please?

  能给我您的地址和电话号码吗?

  can i leave/givea message?

  我能留个口信吗?

  i'll certainly pass your message on to him as soon as he returns.

  他一回来我就把口信告诉他。

  4.商务英语情景词汇

  vibrate 振动

  color screen 彩屏

  wallpaper 壁纸

  standby mode 待机模式

  options 操作菜单

  list view/grid view 菜单模式

  short-cut icon点快捷图标

  automatic redial 自动重拨

  speed dial 快速拨号

  voice dial 语音拨号

  any key answer 任意键应答

  fixed dial 限制呼叫

  outgoing call 呼出通话

  incoming call 被叫通话

  recent call 近来的呼叫

  call divert 呼叫转移

  missed call 未接电话

  received call 已接电话

  out of reach 不在服务区

  mobile phone identi-fication policy 手机实名制

  two-way charging schem 双向收费

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